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Last updated: July 1, 2023.
Privacy Policy Scope
This Privacy Policy applies to the manner in which Costco collects, uses, maintains and discloses information collected from users of the Costco website (the "Site") ("Users"). This privacy policy applies to the website and all products and services provided by Costco .
Costco knows you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By using or accessing the Services in any way, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to the collection, use and sharing of your information in the manner described below. As a reminder, your use of the Costco Service is at all times subject to the Terms and Conditions, including this Privacy Policy. Any terms not defined in this Policy have the definitions outlined in the Terms and Conditions. The privacy policy is governed by the Personal Data (Privacy) Ordinance. If you have any questions about the processing of your personal information,
personally identifiable information
We may collect personally identifiable information from our users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, respond to a survey, fill out a form, and otherwise relate to the information we provide on the site. Activities, services, features or resources. Users may, at our discretion, be asked to provide their name, email address, mailing address and/or credit card information. However, users can visit our website anonymously. We will collect personally identifiable information from users only if they voluntarily submit such information. Users have the right to refuse to supply personally identifiable information, with the exception that access to certain Website-related activities may be blocked.
non-personally identifiable information
We may collect non-personally identifiable information from any user who interacts with our website. Non-personally identifiable information may include the browser name, the type of computer being used and technical information about Users means of connecting to our Site, such as the operating system, the Internet service providers utilized and other similar information.
Web browser cookies
Our website may use "cookies" to enhance user experience. The user's Web browser saves a cookie to the hard drive for record-keeping and site history purposes. Browser settings can be used to block cookies or to alert you when a cookie is being sent. If your browser's cookie functionality is disabled, some portions of this website may not function properly.
How we use the information we collect
Costco collects and uses user personal information for the following purposes:
(1) Personalized user experience
We may use information in the aggregate to understand how our users as a group use the services and resources available on our website.
(2) Improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from our users.
(3) Improve customer service
Your information helps us respond more effectively to your customer service requests and support needs.
(4) Process transactions
We may use personal or financial information provided by users when placing an order solely to service that order. We do not share this information with outside parties except to the extent necessary to provide the service.
(5) Manage content, promotions, surveys or other site features
We will send users the information they have agreed to receive on topics that may be of interest to them.
(6) Send periodic emails
The email address provided by the User for order processing will be used strictly for sending information and updates related to his or her order. It may also be used to respond to inquiries, other requests or questions. If users decide to join our mailing list, they will receive emails that may contain company news, updates, related product or service information, and more. If at any time a user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the user can contact us through our website.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Share your personal information
We do not sell, trade, or rent our users' personally identifiable information to others. We may share the general demographic information collected, which is not linked to any personally identifiable information about our visitors and users, with our business partners, trusted affiliates and advertisers for the purposes described above. We may use third-party service providers to help us operate our business and website or to administer activities on our behalf, such as sending newsletters or surveys. With your permission, we may share your information with these third parties for these limited purposes. If the user's personal information is infringed due to the user's own reasons, the user shall bear the responsibility.
Third party website
Users may find advertisements or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by sites linking to or from our Site. In addition, these websites or services, including their content and links, may constantly change. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including sites linked to our Site, is subject to that website's own terms and policies.
Changes to this Privacy Policy
Costco reserves the right to update its privacy policy at any time. Any revisions will be updated at the bottom of this page. To stay informed about how we are helping to protect the personal information we collect, we encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and to note any revisions.
You accept these terms
Use of this website constitutes your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the Site after the addition of any revisions to this Policy will be deemed acceptance of those changes.
